Help & FAQ

Click “Log in” → “Register”, enter your email address or phone number, and create a password.

Confirm your registration using the code we send to the email address or phone number you provided. Once confirmed, your account is ready to use.

If you represent a company, select a business account during registration.

Log in to your account and open “My Profile”.

There you can update your personal and contact details, as well as other profile information.

For business accounts, company information is edited in the same place, under “My Profile”.

On the login page, click “Forgot password?” and enter the email address or phone number linked to your account.

We’ll send a password reset code to that email address or phone number. Enter the code and set a new password.

Open “My Profile” → “Settings” → “Delete account” and confirm the deletion.

Once your account is deleted, your active ads will be removed from publication and you will no longer have access to the account.

Account deletion is irreversible.

Click “Post an Ad”, choose a category and fill in the details of your ad.

Add photos and click “Publish”.

You’ll be able to review the information before publishing.

Open “My Profile” → “My Ads” and select the ad you want to change.

Click “Edit”, make your changes and save them.

Open “My Profile” → “My Ads”, select the ad and click “Delete”.

If the ad is simply no longer relevant, you can deactivate it instead of deleting it.

Make sure all required fields are completed and that your ad complies with the EUROLIST Posting Rules.

Your ad may also be under review. You can check its current status under “My Profile” → “My Ads”.

If your ad has been rejected, the reason will be shown in its status.

The publication period depends on the category and the type of listing you choose.

You can check the publication end date under “My Profile” → “My Ads”.

You can extend the ad if needed.

Paid promotion helps make your ad more visible and reach more potential buyers.

You can select promotion while posting your ad, at the final step before publication.

To promote an ad that is already live, go to “My Profile” → “My Ads”, select the ad and click “Promote”.

Before payment, you’ll see the available promotion options, their price and duration. Promotion is activated after successful payment.

Available payment methods will be added here once EUROLIST’s payment options have been finalized.

This section will be finalized once the structure for payments, invoices and related documents in “My Profile” has been confirmed.

If an ad or a user’s activity violates EUROLIST rules or seems suspicious, click “Report”.

Choose a reason and add a comment if needed. We’ll review the report and take appropriate action if we find a violation.

Stop communicating with the suspicious user and do not send any money. Never share passwords, verification codes or bank card details.

You can report a suspicious ad or user using the “Report” button.

For more information about safe transactions and common scams, see “Safety Tips”.

During registration, select “Business account”, enter your email address or phone number, and create a password.

Then provide the basic company details. You can add the rest later under “My Profile”.

Yes. Once you’ve created a business account, you can post ads on behalf of your company.

You can manage your ads and company information under “My Profile”.

Make sure your email address or phone number is entered correctly.

If you’re expecting an email, check your Spam or Junk folder. If the message still hasn’t arrived, request the code or email again.

Try refreshing the page. If the problem continues, report the issue through the “Contact Us” page.

Briefly describe the problem and, if possible, attach a screenshot. This will help us investigate it faster.

Send us a message through the “Contact Us” page or email our support team.

We’ll do our best to help and respond as soon as possible.